“We are deploying new services developed specifically for enthusiasts and collectors of classic Renault vehicles, allowing them to service, restore and maintain their automotive treasures. It’s a way of protecting our shared automotive heritage, so that we can pass it on to future generations.”
Arnaud Belloni, Renault Global CMO & Chief Branding Officer for All Brands, Renault Group.
New and innovative online services
The Originals Renault Services is deploying a comprehensive range of new services for enthusiasts, collectors and owners of classic Renault vehicles. In 2022 already, Renault set up a service to verify vehicle compliance, enabling owners to obtain a classic vehicle registration document, alongside certificates showing the date on which their vehicles left the factory, with the chassis number, engine and gearbox numbers, colours and options.
Today, collectors can also find spare parts through a network of Renault after-sales sites, selected for their expertise in classic vehicles, as well as through the brand’s long-standing partners specialising in areas such as sports cars (Arnaud Ventoux Pièces), upholstery (ASCI Sellerie) and mainstream cars (Melun Retro Passion).
Further, 50 repair manuals from the Renault archives are available free of charge on the new site, alongside a number of online educational tutorials, to help collectors everywhere service and repair their classic cars.
New expertise available from the network
Customer satisfaction has always been a driving force for Renault in all areas, including its network, which was re-elected No. 1 in the 2024 after-sales service rankings by L’Automobile Magazine. As part of its new and innovative services, Renault is providing access to its expert sites for enthusiasts and collectors seeking to service, repair or restore their historic brand vehicles.
The Originals Renault Garage is rolling out this service in France with a network of eight sites that are already trained and ready to welcome customers.
The brand’s objective is to gradually expand this service to 25 sites across France, covering 80% of the country, enabling collectors to find an expert within 100 km of their home. The next step will be to expand this offering internationally, extending the network of after-sales sites to other countries.
Finally, The Originals Renault gives collectors access to the unique know-how of dedicated experts committed to protecting their automotive heritage, with solutions developed to meet a full range of needs.
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